Food and Beverage service related workers are the front line of customer service in full-service restaurants, casual dining eateries and other food service establishments. These workers greet customers, escort them to seats and hand them menus, take food and drink orders and serve food and beverages. They also answer questions, explain menu items and specials, keep tables and dining areas clean and set for new diners. Most work as part of a team, helping co-workers to improve work flow and customer service. Food and beverage service is the "food flow" (from the purchasing of the foods to service to the customer) mainly concerned with the delivery and presentation of the food to customer after completion of the food production. Sometimes, it involves transportation if there is a separation of production and service facilities. You need special skills to be a part of this function

Duration: 4.5 MonthsLive Sessions: 10Affiliation: AHLEI

Course Currilcum

    • Language of Cutlery 00:01:00
    • Order Taking Procedure 00:02:00
    • How to Present Cheque ? 00:00:30
    • What is Menu ? 00:03:00
    • Restaurant Mis-en-Scene 00:02:00
    • Restaurant table layout 00:01:00
    • Organizing Side Station 00:01:00
    • Food & Beverage Service Outlet 00:03:00
    • Service of Black Tea 00:01:00
    • Service of Mocktails 00:01:00
    • Bar Equipment’s 00:04:00
    • Types of Services 00:02:00
    • Types of Meal 00:02:00
    • How To Setup Table Linen Table Cloth ? 00:00:35
    • SEQUENCE OF SERVICE 00:02:00
    • Clearance and crumbing 00:00:30
    • Guest Billing and checks settlement in Restaurants 00:01:00
    • Alcoholic beverages 00:01:00
    • Handle Customer Complaints in a Restaurant 00:01:00
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